Tried to deposit on to a Carbon Poker skin called Reeferpoker... I
know I should've known better. Anyway, my money is gone and here is my
chat transcript with their customer service. I don't think the guys
aren't working right now... they're stoned.
info: Please wait for a site operator to respond.
info: You are now chatting with 'CS Gary'
info: Your Issue ID for this chat is LTK11606266757X
CS Gary: Hello! How may I assist you?
overhung: I tried to make a deposit yesterday through IbankG, they say
it was approved, but it never showed up in my reeferpoker account.
CS Gary: Please kindly hold on a moment while I access your records.
CS Gary: ibankg require within 3 days to clear your funds
CS Gary: please try depositing again some other day
overhung: I'm chatting with the IbankG rep right now and she says,
that there was a direct debit to reeferpoker on 7/2
CS Gary: yes after that you need to wait within 3 working days
overhung: so, is the amount of $82 in my reeferpoker account
CS Gary: your ibankg deposits have been denied with us
CS Gary: you have to check with them
overhung: why are they denied
CS Gary: they are denied by ibankg
CS Gary: you can just try again tomorrow instead
overhung: I don't think so
overhung: this is crazy
overhung: they don't have my $82 and you say they denied the
transaction
overhung: my money is in limbo
CS Gary: Reason: Transaction denied by ibankg
CS Gary: we have not took your funds
CS Gary: transaction ID is #*******
overhung: if i were you guys i'd stop hooking up with these shady
money laundering sites
CS Gary: please check with them again
overhung: IbanKG just said they deposited my money to Strongbeat
Services, LTD
CS Gary: they must be some misunderstandings
overhung: account number #733276
overhung: are you aware of Strongbeat Services
CS Gary: i am not sure but we can check it out
overhung: i'll wait
CS Gary: we need some time to check with ca****er department
overhung: how long will it take
CS Gary: at least 24 hours
overhung: uh-huh
overhung: not good
overhung: they just claimed they did not deny the transaction at all
and it's reeferpoker responsibility
overhung: can you guys contact IbankG directly and clear this up
CS Gary: i would think that it is the 3 days clearance period though
CS Gary: how did you fund your ibankg account?
overhung: credit card
CS Gary: never mind then
CS Gary: we will check with ca****er
CS Gary: please await a response from us
CS Gary: we appreciate your patience
overhung: how long
CS Gary: at least 24 hours
overhung: why so long, can't you call this department now
CS Gary: i am sorry we are unable to do that
overhung: unable or unwilling
overhung: my money is in limbo
overhung: this is not good business
CS Gary: please do not be worry, we will try to sort it out
CS Gary: if you are anxious, i would advise that you contact them
again
overhung: i'm talking to them right now
CS Gary: ok
overhung: they say the money was transferred to Strongbeat Services
CS Gary: we will need time to check with them
overhung: please hurry
CS Gary: i am sorry i will be honest with you
CS Gary: they are not working now
overhung: who
CS Gary: ca****er
overhung: lol
overhung: you're kidding
CS Gary: so can you please wait instead
overhung: let's just say i understand how businesses work, as I own
several, this is bush league
overhung: do what you can, I don't have any other recourse but to let
you guys get my money back
overhung: I'll be awaiting your response
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